Service 04 • Operations • Tier 3 — Strategic
Knowledge Management AI
AI-powered retrieval across your content
The Problem
Your team's knowledge is scattered across Notion, Google Drive, Confluence, Slack. People spend 20% of their time searching for information. Institutional knowledge lives in individuals, not systems.
Our Approach
- Assess content landscape and quality
- Implement AI-powered retrieval with source attribution
- Establish governance for content maintenance
Works Well When
Not Appropriate When
Works Well When
- You have significant documentation across multiple platforms
- Knowledge retrieval is a frequent pain point
- You can commit to content governance
Not Appropriate When
- Your documentation is minimal or outdated
- You lack capacity for ongoing content maintenance
Honest Assessment
Knowledge management AI requires clean, maintained content to work well. Most failures come from poor content hygiene, not technology. We will decline this engagement if you can't commit to governance.
Engagement Details
- Duration: 12 weeks
- Your Involvement: Varies
- Prerequisites: None
Interested in this service?
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